premium saddle shop

Whatsapp Us:+1 (419) 280-0596

Email;support@premiumsaddleshop.com

🌍 Global Shipping: USA, UK/EU, & Australia | 5-Day In-Home Saddle Trials

Contact Us — Premium Saddle Shop

At Premium Saddle Shop, we are dedicated to helping horse and rider find the perfect fit. Whether you need advice on saddle sizing, assistance tracking an order, or guidance on our 10-year tree warranty, our team of equestrian and saddlery specialists is here to assist you.

Get in Touch

💬 Live Chat & Quick Support

For immediate questions regarding saddle specifications, stock availability, or current orders, use our live chat icon at the bottom right corner of your screen.

  • Available: Monday – Friday | 8:00 AM – 6:00 PM (EST / GMT / AEST)

📧 Email Us

Send us a message, and a saddlery expert will review your query and respond within 24 business hours.

📞 Call or Message Us

  • Toll-Free Customer Service: +1 (419) 280-0596 Whatsapp (US & Canada)

  • International Support: +44 20 7946 0912 (UK, Europe & Australia)

  • Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (Local Time)

Contact Form

Need a Saddle Fit Recommendation?

Send us your horse’s measurements, photos of their back/withers, and your current saddle setup so our master fitters can provide tailored advice.

Field Input
Full Name [ First and Last Name ]
Email Address [ email@example.com ]
Phone Number (Optional) [ +1 / +44 / +61 … ]
Inquiry Type (Select: Order Inquiry / Saddle Fitting Advice / Warranty & Repairs / General Question)
Order Number (If applicable) [ #12345 ]
Message [ Describe your request in detail… ]

[ Submit Message Button ]

Global Operations & Regional Support

Premium Saddle Shop ships directly to riders across the United States, Europe (EU & UK), and Australia. To ensure quick transit times and hassle-free returns, we utilize localized fulfillment centers and regional inspection hubs.

🌐 Regional Support Contacts & Dispatch Centers

Frequently Asked Questions

  • How long will it take to receive a response?

    We answer all email inquiries within 24 business hours. During peak equestrian event seasons, response times may take up to 36 hours.

  • Can I get advice on measuring my horse before ordering?

    Yes! Check our [Saddle Fit & Measurement Guide] or email photos of your horse’s back to fit@premiumsaddleshop.com for expert assessment.

  • Where do I send warranty returns or saddle inspections?

    Please submit a claim through our [Warranty Policy Page] first. Once approved, our team will issue an RMA number and direct you to the nearest regional return center in the US, UK, EU, or Australia.

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